Bank, John
The essence of total quality management - 2nd ed. - Harlow : Financial Times Prentice Hall, 2000 - 259 p.
0135731143
TOTAL QUALITY MANAGEMENT
HD62.15 / B364E 2000
The essence of total quality management - 2nd ed. - Harlow : Financial Times Prentice Hall, 2000 - 259 p.
0135731143
TOTAL QUALITY MANAGEMENT
HD62.15 / B364E 2000