Griffin, Jill
Customer loyalty : how to earn it, how to keep it - San Francisco, Calif. : Jossey-Bass, 1997 - 242
CONSUMER STATISFACTION
CUSTOMER SERVICES
CUSTOMER RELATIONS
HF5415.5 / G743C
Customer loyalty : how to earn it, how to keep it - San Francisco, Calif. : Jossey-Bass, 1997 - 242
CONSUMER STATISFACTION
CUSTOMER SERVICES
CUSTOMER RELATIONS
HF5415.5 / G743C