Oakland, John S.
Total quality management : the route to improving performance - 2nd ed. - Oxford : Butterworth-Heinemann, 1994 - 463
TOTAL QUALITY MANAGEMENT
QUALITY CONTROL
TS156 / O244T 1994
Total quality management : the route to improving performance - 2nd ed. - Oxford : Butterworth-Heinemann, 1994 - 463
TOTAL QUALITY MANAGEMENT
QUALITY CONTROL
TS156 / O244T 1994