Cannie, Joan Koob
Keeping customers for life - New York, N.Y : AMACOM, 1991 - 259
CUSTOMER SERVICE--UNITED STATES
CONSUMER SATISFACTION--UNITED STATES
HF5415.5 / C366K
Keeping customers for life - New York, N.Y : AMACOM, 1991 - 259
CUSTOMER SERVICE--UNITED STATES
CONSUMER SATISFACTION--UNITED STATES
HF5415.5 / C366K