Oakland, John S.
Total quality management : text with cases - Oxford : Butterworth-Heinemann, 1996 - 370
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT--CASE STUDIES
HD62.15 / O244T
Total quality management : text with cases - Oxford : Butterworth-Heinemann, 1996 - 370
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT--CASE STUDIES
HD62.15 / O244T