Stone, Merlin 1948-
Customer relationship marketing : get to know your customers and win their loyalty - 2nd ed. - London : Kogan Page, 2000 - 228 p.
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
CUSTOMER SERVICES
HF5415.55 / S766C 2000
Customer relationship marketing : get to know your customers and win their loyalty - 2nd ed. - London : Kogan Page, 2000 - 228 p.
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
CUSTOMER SERVICES
HF5415.55 / S766C 2000