Payne, Adrian
Relationship marketing for competitive advantage : winning and keeping customers - Oxford : Butterworth-Heinemann, 1995 - 304
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
CONSUMER SATISFACTION
CUSTOMER SERVICE
HF5415.5 / R442
Relationship marketing for competitive advantage : winning and keeping customers - Oxford : Butterworth-Heinemann, 1995 - 304
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
CONSUMER SATISFACTION
CUSTOMER SERVICE
HF5415.5 / R442