Zink, Klaus J., ed.
Successful TQM : inside stories from European Quality Award winners - Aldershot : Gower, 1997 - 186
TOTAL QUALITY MANAGEMENT--EUROPE--CASE STUDIES
HD62.15 / S922
Successful TQM : inside stories from European Quality Award winners - Aldershot : Gower, 1997 - 186
TOTAL QUALITY MANAGEMENT--EUROPE--CASE STUDIES
HD62.15 / S922