Kaplan, Robert S.
The balanced scorecard : translating strategy into action - Boston, Mass. : Harvard Business School Press, 1996 - 322
INDUSTRIAL PRODUCTIVITY--MEASUREMENT
STRATEGIC PLANNING
ORGANIZATIONAL EFFECTIVENESS--EVALUATION
HD56 / K364B
The balanced scorecard : translating strategy into action - Boston, Mass. : Harvard Business School Press, 1996 - 322
INDUSTRIAL PRODUCTIVITY--MEASUREMENT
STRATEGIC PLANNING
ORGANIZATIONAL EFFECTIVENESS--EVALUATION
HD56 / K364B