Davidoff, Donald M.
Contact : customer service in the hospitality and tourism industry - Englewood Cliffs, N.J. : Prentice Hall Career and Technology, 1994 - 264
HOSPITALITY INDUSTRY--CUSTOMER SERVICES
TOURIST TRADE--CUSTOMER SERVICES
TX911.3 .C8 / D384C
Contact : customer service in the hospitality and tourism industry - Englewood Cliffs, N.J. : Prentice Hall Career and Technology, 1994 - 264
HOSPITALITY INDUSTRY--CUSTOMER SERVICES
TOURIST TRADE--CUSTOMER SERVICES
TX911.3 .C8 / D384C