Terrill, Craig
Market leadership strategies for service companies : creating growth, profits, and customer loyalty - Lincolnwood, Ill. : NTC Business, 2000 - 268
0844224413
SERVICE INDUSTRIES--MARKETING--MANAGEMENT
HD9980.5 / T477M
Market leadership strategies for service companies : creating growth, profits, and customer loyalty - Lincolnwood, Ill. : NTC Business, 2000 - 268
0844224413
SERVICE INDUSTRIES--MARKETING--MANAGEMENT
HD9980.5 / T477M