Niven, Paul R.
Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven - New York, N.Y. : Wiley, c2002 - 334 p. : ill.
Includes bibliographical references and index
0471078727
ORGANIZATIONAL EFFECTIVENESS--MEASUREMENT
PERFORMANCE--MEASUREMENT
HD58.9 / N583B
Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven - New York, N.Y. : Wiley, c2002 - 334 p. : ill.
Includes bibliographical references and index
0471078727
ORGANIZATIONAL EFFECTIVENESS--MEASUREMENT
PERFORMANCE--MEASUREMENT
HD58.9 / N583B