Total quality management /
Dale H. Besterfield ... [et al.]
- 3rd ed. , international ed.
- Upper Saddle River, N.J. : Pearson Prentice Hall, c2003
- 640 p. : ill.
Includes bibliographical references and index
0131228099
TOTAL QUALITY MANAGEMENT
HD62.15 / T672 2003
Includes bibliographical references and index
0131228099
TOTAL QUALITY MANAGEMENT
HD62.15 / T672 2003