Ross, Catherine Sheldrick
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney - New York, N.Y. : Neal-Schuman, c2002 - 241 p. - How-to-do-it manuals for librarians ; no. 117 .
Includes bibliographical references and index
1555704328
REFERENCE SERVICES (LIBRARIES)
INTERVIEWING
Z711 / R677C
Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney - New York, N.Y. : Neal-Schuman, c2002 - 241 p. - How-to-do-it manuals for librarians ; no. 117 .
Includes bibliographical references and index
1555704328
REFERENCE SERVICES (LIBRARIES)
INTERVIEWING
Z711 / R677C