Aguilar, Leslie
Multicultural customer service : providing outstanding service across cultures / Leslie Aguilar, Linda Stokes - New York, N.Y. : McGraw-Hill, c1996 - 136 p. : ill. - Business skills express series .
Includes bibliographical references
0786303328
CUSTOMER SERVICES--SOCIAL ASPECTS
INTERCULTURAL COMMUNICATION
HF5415.5 / A384M
Multicultural customer service : providing outstanding service across cultures / Leslie Aguilar, Linda Stokes - New York, N.Y. : McGraw-Hill, c1996 - 136 p. : ill. - Business skills express series .
Includes bibliographical references
0786303328
CUSTOMER SERVICES--SOCIAL ASPECTS
INTERCULTURAL COMMUNICATION
HF5415.5 / A384M