Quality management / Howard S. Gitlow ... [et al.] - 3rd ed. , international ed. - Boston, Mass. : McGraw Hill, 2005 - 797 p. : ill. + 1 CD-ROM - The McGraw-Hill/Irwin series operations and decision sciences .

Includes bibliographical references and index

0071123385


QUALITY CONTROL--STATISTICAL METHODS

TS156 / Q344 2005


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