Johns, Nick
Research methods in service industry management / Nick Johns and Darren Lee-Ross - London : Cassell, 2000 - 196 p. : ill.
Includes bibliographical references and index
0304335126
SERVICE INDUSTRIES--MANAGEMENT--RESEARCH--METHODOLOGY
HD9980.5 / J636R
Research methods in service industry management / Nick Johns and Darren Lee-Ross - London : Cassell, 2000 - 196 p. : ill.
Includes bibliographical references and index
0304335126
SERVICE INDUSTRIES--MANAGEMENT--RESEARCH--METHODOLOGY
HD9980.5 / J636R