Macfarlane, Ivor
IT service management : self-assessment workbook / Author: Ivor Macfarlane - London : British Standards Institution, 2002 - 63 p. : ill.
COMPUTER SERVICE INDUSTRY--MANAGEMENT
HD9696.67 .A2 / M323I
IT service management : self-assessment workbook / Author: Ivor Macfarlane - London : British Standards Institution, 2002 - 63 p. : ill.
COMPUTER SERVICE INDUSTRY--MANAGEMENT
HD9696.67 .A2 / M323I