Lucas, Robert W.
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations / Robert W. Lucas - New York, N.Y. : AMACOM, c2005 - 212 p. : ill.
Includes bibliographical references and index
0814472613
INTERPERSONAL COMMUNICATION
CONFICT MANAGEMENT
EMPLOYEES--TRAINING OF
HM1166 / L822P
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations / Robert W. Lucas - New York, N.Y. : AMACOM, c2005 - 212 p. : ill.
Includes bibliographical references and index
0814472613
INTERPERSONAL COMMUNICATION
CONFICT MANAGEMENT
EMPLOYEES--TRAINING OF
HM1166 / L822P