Futrell, Charles.
ABC's of relationship selling through service / Charles M. Futrell - 9th ed. , international ed. - Boston, Mass. : McGraw-Hill/Irwin, c2007 - 539 p. : ill. + 1 CD-ROM - The McGrew-Hill/Irwin series in marketing .
Includes bibliographical references and index
9780071106597
SELLING
HF5438.25 / F877A 2007
ABC's of relationship selling through service / Charles M. Futrell - 9th ed. , international ed. - Boston, Mass. : McGraw-Hill/Irwin, c2007 - 539 p. : ill. + 1 CD-ROM - The McGrew-Hill/Irwin series in marketing .
Includes bibliographical references and index
9780071106597
SELLING
HF5438.25 / F877A 2007