Evans, James R. (James Robert) 1950-
Quality & performance excellence : management, organization, and strategy / Quality and performance excellence : management, organization, and strategy James R. Evans - 5th ed. - Australia : Thomson/South-Western, c2008 - 502 p. : ill.
Includes bibliographical references and index
9780324381320
Total quality management
HD 62.15 / E926Q 2008
Quality & performance excellence : management, organization, and strategy / Quality and performance excellence : management, organization, and strategy James R. Evans - 5th ed. - Australia : Thomson/South-Western, c2008 - 502 p. : ill.
Includes bibliographical references and index
9780324381320
Total quality management
HD 62.15 / E926Q 2008