Belding, Shaun
Dealing with the customer from hell : a survival guide / Shaun Belding - London : Kogan Page, 2005 - 152 p.
0749444517
CUSTOMER RELATIONS
HF5415.5 / B442D
Dealing with the customer from hell : a survival guide / Shaun Belding - London : Kogan Page, 2005 - 152 p.
0749444517
CUSTOMER RELATIONS
HF5415.5 / B442D