Joseph, Jim 1963-
The experience effect : engage your customers with a consistent and memorable brand experience / Jim Joseph - New York, N.Y. : AMACOM, c2010 - 222 p. : ill.
Includes index
9780814415542
Branding (Marketing)
Brand loyalty
Customer relations
HF 5415.1255 / J673E
The experience effect : engage your customers with a consistent and memorable brand experience / Jim Joseph - New York, N.Y. : AMACOM, c2010 - 222 p. : ill.
Includes index
9780814415542
Branding (Marketing)
Brand loyalty
Customer relations
HF 5415.1255 / J673E