Meroni, Anna
Design for services / Anna Meroni & Daniela Sangiorgi. - Farnham : Gower, c2011. - 271 p. : ill. - Design for social responsibility series / series editor: Rachel Cooper .
Includes bibliographical references and index
9780566089206
Service industries
Design--Social aspects
Service industries--Case studies
Service industries--Information technology
Service industries--Information technology--Case studies
HD 9980.5 / M476D
Design for services / Anna Meroni & Daniela Sangiorgi. - Farnham : Gower, c2011. - 271 p. : ill. - Design for social responsibility series / series editor: Rachel Cooper .
Includes bibliographical references and index
9780566089206
Service industries
Design--Social aspects
Service industries--Case studies
Service industries--Information technology
Service industries--Information technology--Case studies
HD 9980.5 / M476D