Taming the unpredictable : real world adaptive case management : case studies and practical guidance /
foreword by Tom Koulopoulos ; edited by Layna Fischer.
- Lighthouse Point, Fla. : Future Strategies , c2011.
- 227 p. : ill.
- Excellence in practice series 2011 .
Includes bibliographical references and index
9780981987088
Knowledge management
Management
Technological innovations--Management
Organizational effectiveness
Strategic planning
Workflow
Organizational effectiveness
Organizational change
HD 30.2 / T354
Includes bibliographical references and index
9780981987088
Knowledge management
Management
Technological innovations--Management
Organizational effectiveness
Strategic planning
Workflow
Organizational effectiveness
Organizational change
HD 30.2 / T354