Knowledge management and drivers of innovation in services industries / Patricia Ordonez de Pablos, Miltiadis D. Lytras [editors]. - Hershey, Pa. : Information Science Reference, c2012. - 331 p. : ill.

Includes bibliographical references and index

9781466609488


Knowledge management
Organizational learning--Management
Service industries--Management

HD 30.2 / K568


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