Oliver, Richard L., 1945-,
Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver. - Second edition. - 519 pages : illustrations.
Includes bibliographical references and indexes
9780765617705
Consumer satisfaction.
Consumer satisfaction--Evaluation.
HF5415.335 / O448S 2015
Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver. - Second edition. - 519 pages : illustrations.
Includes bibliographical references and indexes
9780765617705
Consumer satisfaction.
Consumer satisfaction--Evaluation.
HF5415.335 / O448S 2015