Fearn-Banks, Kathleen
Crisis communications : a casebook approach / Kathleen Fearn-Banks - 4th ed. - New York, N.Y. : Routledge, 2011 - 383 p. : ill. - Communication series / Jennings Bryant/Dolf Zillmann, general editors .
Includes bibliographical references and index
9780415880596
Public relations--Management--Case studies
Crisis management--Case studies
Advertising--Case studies
HD59 / F427C 2011
Crisis communications : a casebook approach / Kathleen Fearn-Banks - 4th ed. - New York, N.Y. : Routledge, 2011 - 383 p. : ill. - Communication series / Jennings Bryant/Dolf Zillmann, general editors .
Includes bibliographical references and index
9780415880596
Public relations--Management--Case studies
Crisis management--Case studies
Advertising--Case studies
HD59 / F427C 2011