BANGKOK UNIVERSITY LIBRARY AND LEARNING SPACE catalog

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Lucas, Robert W.,

Customer service : skills for success / Robert W. Lucas, Principal, Robert W. Lucas Enterprises - Sixth edition - New York, N.Y. : McGraw-Hill Education, c2015 - xxv, 436 pages : color illustrations

Includes bibliographical references and index

ISBN: 9781259252945

Subjects--Topical Terms:
Customer services

LC Class. No.: HF5415.5 / L822C 2015

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