BANGKOK UNIVERSITY LIBRARY AND LEARNING SPACE catalog

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Kraus, Daniel,

Factors influencing customer satisfaction : differences between E-commerce and voice commerce / by Daniel Kraus. - 1 online resource. - Economy .

Includes bibliographical references.

ISBN: 9783668960282

Subjects--Topical Terms:
Electronic commerce.
Voice computing--Economic aspects.
Consumer satisfaction.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5548.32 / K73 2018

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