000 -LEADER |
fixed length control field |
00818nam a2200253 a 4500 |
001 - CONTROL NUMBER |
control field |
000302313 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20190826144222.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
140808s2015 njua f b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781119002321 |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HF5415.5 |
Item number |
M343C 2015 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
McKean, John, |
Dates associated with a name |
1956- |
245 10 - TITLE STATEMENT |
Title |
Customer's new voice : |
Remainder of title |
extreme relevancy and experience through volunteered customer information / |
Statement of responsibility, etc. |
John McKean. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Hoboken, New Jersey : |
Name of publisher, distributor, etc. |
Wiley, |
Date of publication, distribution, etc. |
c2015. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxii, 321 pages : |
Other physical details |
illustrations. |
336 ## - CONTENT TYPE |
Content type term |
text |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Source |
rdacarrier |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer relations. |
|
Topical term or geographic name entry element |
Consumer behavior. |
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] |
Link information for 9XX fields |
A54083 |
Link information for field corresponding to 9XX field |
20150525 |
991 ## - |
-- |
02 |
-- |
02 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Books |