Customer experience for dummies / (Record no. 249049)

000 -LEADER
fixed length control field 00927nam a2200301 i 4500
001 - CONTROL NUMBER
control field 000312889
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190826145730.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130512s2015 njua f b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781118725603
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number B376C 2015
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Barnes, Roy A.,
Relator term author
245 10 - TITLE STATEMENT
Title Customer experience for dummies /
Statement of responsibility, etc. by Roy Barnes and Bob Kelleher.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Hoboken, N.J. :
Name of producer, publisher, distributor, manufacturer John Wiley & Sons,
Date of production, publication, distribution, manufacture, or copyright notice 2015
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 342 pages :
Other physical details illustrations.
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Source rdacarrier
490 0# - SERIES STATEMENT
Series statement For dummies
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Relationship marketing
Topical term or geographic name entry element Customer services
Topical term or geographic name entry element Customer relations
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Kelleher, Bob,
Relator term author
946 ## - LOCAL PROCESSING INFORMATION (OCLC)
a 85-2
b New titles in May 2017
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields A47060
Link information for field corresponding to 9XX field 20170522
991 ## -
-- adm
-- mar
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
          Main Campus Main Campus Book Shelves 2019-08-26 HF5415.5 B376C 2015 2017000001688 2019-08-26 2019-08-26 Books


- Copyright © 2022 Library and Learning Space -

Powered by Koha