Auditing your customer service : the foundation for success
By: Leppard, John.
Contributor(s): Molyneux, Liz.
Material type:
BookPublisher: London : Routledge, 1994Description: 132.Call No.:
HF5415.5
L466A
Subject(s): CUSTOMER SERVICES -- MANAGEMENT | AUDITING
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.5 L466A (Browse shelf) | Available | 205132 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
| HF 5415.5 K392D Driving loyalty : | HF5415.5 K852C 2012 Customer relationship management : | HF5415.5 L426H 2000 How to win customers and keep them for life | HF5415.5 L466A Auditing your customer service : the foundation for success | HF5415.5 L68P Product plus : how product + service = competitive advantage | HF5415.5 L822C 2015 Customer service : skills for success / | HF5415.5 L962C Customer loyalty and success |
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