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The invisible customer : strategies for successful customer service down the wire

By: Clegg, Brian.
Material type: materialTypeLabelBookPublisher: London : Kogan Page, 2000Description: 216.Call No.: HF5415.5 C533I Subject(s): CUSTOMER SERVICE -- MANAGEMENT | CUSTOMER RELATIONS | CONSUMER SATISFACTION
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Main Campus
Book Shelves 		HF5415.5 C533I (Browse shelf) Available 80720000002

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