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Customer relationship management : a strategic imperative in the world of e-business

By: Brown, Stanley A., ed.
Material type: materialTypeLabelBookPublisher: Toronto : Wiley, 2000Description: 345.ISBN: 0471644099.Call No.: HF5415.5 C877 Subject(s): CUSTOMER RELATIONS -- MANAGEMENT | ELECTRONIC COMMERCE
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Main Campus
Book Shelves 		HF5415.5 C877 (Browse shelf) Available 170820000028

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