Knock your socks off answers : solving customer nightmares & soothing nightmare customers
By: Anderson, Kristin.
Contributor(s): Zemke, Ron.
Material type:
BookPublisher: New York, N.Y. : AMACOM, 1995Description: 143.Call No.:
HF5415.5
A523K
Subject(s): CUSTOMER SERVICES | CONSUMER COMPLAINTS
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.5 A523K (Browse shelf) | Available | 177617 |
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| HF5415.5 A384M Multicultural customer service : | HF5415.5 A423M Mind to mind marketing : communicating with 21st-century customers | HF5415.5 A423M Mind to mind marketing : communicating with 21st-century customers | HF5415.5 A523K Knock your socks off answers : solving customer nightmares & soothing nightmare customers | HF5415.5 B374B Branded customer service : | HF5415.5 B374E Emotional value : creating strong bonds with your customers | HF5415.5 B374E Emotional value : creating strong bonds with your customers |
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