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Customer-centered reengineering : remapping for total customer value

By: Crego, Edwin T., Jr.
Contributor(s): Schiffrin, Peter D.
Material type: materialTypeLabelBookPublisher: New York, N.Y. : Irwin, 1995Description: 220.Call No.: HD58.8 C733C Subject(s): ORGANIZATIONAL CHANGE | CORPORATE REORGANIZATION | CONSUMER SATISFACTION
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Book Shelves 		HD58.8 C733C (Browse shelf) Available 204604

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