Handbook of services marketing & management
By: Swartz, Teresa, ed.
Contributor(s): Iacobucci, Dawn [ed.].
Material type: BookPublisher: Thousand Oaks, Calif. : Sage, 2000Description: 521.ISBN: 0761916121.Call No.: HD9980.5 H362 Subject(s): SERVICE INDUSTRIES -- MARKETING | SERVICE INDUSTRIES -- MANAGEMENT | CUSTOMER SERVICES -- MARKETING | CUSTOMER SERVICES -- MANAGEMENTCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HD9980.5 H362 (Browse shelf) | Checked out | 2024-08-05 | 150820000030 |
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HD 9980.5 F579S 2008 Service management : | HD9980.5 F579S 2014 Service management : operations, strategy, information technology / | HD9980.5 H347S 2013 Service management : an integrated approach to supply chain management and operations / | HD9980.5 H362 Handbook of services marketing & management | HD9980.5 H362 Handbook of services marketing & management | HD9980.5 H633E Essentials of services marketing | HD9980.5 H633E Essentials of services marketing |
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