Handbook of services marketing & management

By: Swartz, Teresa, ed.
Contributor(s): Iacobucci, Dawn [ed.].
Material type: materialTypeLabelBookPublisher: Thousand Oaks, Calif. : Sage, 2000Description: 521.ISBN: 0761916121.Call No.: HD9980.5 H362 Subject(s): SERVICE INDUSTRIES -- MARKETING | SERVICE INDUSTRIES -- MANAGEMENT | CUSTOMER SERVICES -- MARKETING | CUSTOMER SERVICES -- MANAGEMENT
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HD9980.5 H362 (Browse shelf) Checked out 2024-08-05 150820000030

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