Best practices : building your business with customer-focused solutions
By: Hiebeler, Robert.
Contributor(s): Kelly, Thomas B | Ketteman, Charles.
Material type: BookPublisher: New York, N.Y. : Touchstone, 2000Description: 240.ISBN: 068484804X.Call No.: HF5415.5 H532B Subject(s): CUSTOMER SERVICES -- MANAGEMENT -- CASE STUDIES | CUSTOMER SERVICES -- QUALITY CONTROL -- CASE STUDIES | INDUSTRIAL MANAGEMENT -- CASE STUDIESCurrent location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | HF5415.5 H532B (Browse shelf) | Available | 70920000016 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
HF5415.5 G873B The brave new service strategy : aligning customer relationships, market strategies, and business structures | HF5415.5 G873B The brave new service strategy : aligning customer relationships, market strategies, and business structures | HF5415.5 H466F 2015 5 star service : | HF5415.5 H532B Best practices : building your business with customer-focused solutions | HF5415.5 I533E Exceptional service, exceptional profit : | HF5415.5 K377C The complete idiot's guide to great customer service | HF5415.5 K379H How to turn costomer service into costomer sales |
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