Customers.com : how to create a profitable business strategy for the Internet and beyond

By: Seybold, Patricia B.
Contributor(s): Marshak, Ronni T.
Material type: materialTypeLabelBookPublisher: New York, N.Y. : Times Business, 1998Description: 360.Call No.: HF5415.5 S492C Subject(s): CUSTOMER SERVICES -- COMMUNICATION SYSTEMS | INTERNET MARKETING | WORLD WIDE WEB (INFORMATION RETRIEVAL SYSTEMS) | INTERNET (COMPUTER NETWORK)
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