The quest for global quality : a mamifestation of total quality management by Singapore airlines

By: Chang, Zeph Yun.
Contributor(s): Yeong, Wee Yeong | Loh, Lawrence.
Material type: materialTypeLabelBookPublisher: Singapore : Addison-Wesley Pub.Co., 1996Description: 271.Call No.: HE9874 .A4 C426Q Subject(s): SINGAPORE AIRLINES -- MANAGEMENT | AERONAUTICS, COMMERCIAL -- SINGAPORE -- MANAGEMENT | AIRLINES -- SINGAPORE -- MANAGEMENT | TOTAL QUALITY MANAGEMENT -- SINGAPORE
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