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Characteristics of TQM : evidence from the RIT/USA today quality cup competition

By: Rosett, Joshua G.
Contributor(s): Rosett, Richard N.
Material type: materialTypeLabelBookPublisher: Cambridge, Mass : National Bureau of Economic Research, 1999Description: 40.Call No.: HD62.15 R673C Subject(s): ROCHERTER INSTITUTE OF TECHNOLOGY/USA TODAY QUALITY CUP | TOTAL QUALITY MANAGEMENT -- UNITED STATES | TOTAL QUALITY MANAGEMENT -- AWARDS -- UNITED STATES | PREFORMANCE AWARDS -- UNITED STATES
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