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Strategic communication in crisis management : lessons from the airline industry / Sally J. Ray

By: Ray, Sally J.
Material type: materialTypeLabelBookPublisher: Westport, Conn. : Quorum, 1999Description: 260 p.ISBN: 1567201539.Call No.: TL553.5 R39S Subject(s): AIRCRAFT ACCIDENTS | AIRLINES -- COMMUNICATION SYSTEMS | CRISIS MANAGEMENT | COMMUNICATION IN MANAGEMENTBibliography, etc. Note: Includes bibliographical references and index
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Main Campus
Book Shelves 		TL553.5 R39S (Browse shelf) Available 111220010074

Includes bibliographical references and index

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