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Strategic management of services : framework and cases / Ranjan Das

By: Das, Ranjan.
Material type: materialTypeLabelBookPublisher: Delhi : Oxford Univ. Press, 1997Description: 435 p. : ill.ISBN: 0195641701.Call No.: HD9987 .I42 D37S Subject(s): SERVICE INDUSTRIES -- INDIA -- MANAGEMENT | SERVICE INDUSTRIES -- INDIA -- MANAGEMENT -- CASE STUDIESBibliography, etc. Note: Includes bibliographical references
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Book Shelves 		HD9987 .I42 D37S (Browse shelf) Available 200208280035

Includes bibliographical references

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