The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson
By: Thompson, Harvey.
Material type:
BookPublisher: New York, N.Y. : McGraw-Hill, c2000Description: 247 p. : ill.ISBN: 0071352104.Call No.:
HF5415.5
T465C
Subject(s): INTERNATIONAL BUSINESS MACHINES CORPORATION -- CUSTOMER SERVICES | CUSTOMER SERVICES | CUSTOMER RELATIONS | SUCCESS IN BUSINESSGeneral Note: Includes index
No physical items for this record
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
| HF 5415.5 T447 This is service design thinking : | HF5415.5 T465C The customer-centered enterprise : | HF5415.5 T465C The customer-centered enterprise : | HF5415.5 T465C The customer-centered enterprise : | HF5415.5 T555S Seven power strategies for building customer loyalty | HF5415.5 T666B 2015 Be your customer's hero : | HF5415.5 V348 2014 Value proposition design : how to create products and services customers want / |
Includes index
There are no comments for this item.