CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk
By: Bligh, Philip.
Contributor(s): Turk, Douglas.
Material type:
BookPublisher: Hoboken, N.J. : Wiley, c2004Description: 205 p. : ill.ISBN: 0471483044.Call No.:
HF5415.5
B543C
Subject(s): CUSTOMER RELATIONS -- MANAGEMENT | CUSTOMER RELATIONS -- MANAGEMENT -- DATA PROCESSINGBibliography, etc. Note: Includes bibliographic references and index
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HF5415.5 B543C (Browse shelf) | Available | 200407230135 | |
| Main Campus Book Shelves | HF5415.5 B543C (Browse shelf) | Available | 200408190028 |
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| HF 5415.5 B477S Service innovation : | HF 5415.5 B477S Service innovation : | HF5415.5 B543C CRM unplugged : | HF5415.5 B543C CRM unplugged : | HF5415.5 B768C Creating the service culture : strategies for Canadian business | HF5415.5 B783R Relationship marketing : | HF5415.5 B783R Relationship marketing : |
Includes bibliographic references and index
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