Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons
By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J.
Material type:
BookPublisher: New York, N.Y. : McGraw-Hill, c2001Edition: 3rd ed.Description: 646 p. : ill. + 1 CD-ROM.ISBN: 007231267X.Call No.:
HD9980.5
F579S 2001
Subject(s): SERVICE INDUSTRIES -- MANAGEMENTBibliography, etc. Note: Includes bibliographical references and indexes
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HD9980.5 F579S 2001 (Browse shelf) | Checked out | 2025-01-14 | 200408100128 |
Includes bibliographical references and indexes
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