The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization / Robert Spector and Patrick McCarthy
By: Spector, Robert.
Contributor(s): McCarthy, Patrick D.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Current location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HF5415.5 S632N (Browse shelf) | Available | 200505120039 |
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HF 5415.5 S623A All for one : | HF 5415.5 S623A All for one : | HF5415.5 S632N The Nordstrom way to customer service excellence : | HF5415.5 S632N The Nordstrom way to customer service excellence : | HF 5415.5 S646A 2008 The art of client service / | HF 5415.5 S646A 2008 The art of client service / | HF5415.5 S647M Managing the customer experience : |
Includes bibliographical references and index
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