Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons
By: Fitzsimmons, James A.
Contributor(s): Fitzsimmons, Mona J.
Material type:
BookPublisher: Boston, Mass. : McGraw-Hill, c2006Edition: 5th ed. , international ed.Description: 605 p. : ill., map + 1 CD-ROM.ISBN: 0071244409.Call No.:
HD9980.5
F579S 2006
Subject(s): SERVICE INDUSTRIES -- MANAGEMENTBibliography, etc. Note: Includes bibliographical references and indexes
| Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|
| Main Campus Book Shelves | HD9980.5 F579S 2006 (Browse shelf) | Available | 200505170082 |
Browsing Main Campus Shelves , Shelving location: Book Shelves Close shelf browser
| HD9980.5 F579S 1998 Service management : operations, strategy, and information technology | HD9980.5 F579S 2001 Service management : | HD9980.5 F579S 2001 Service management : | HD9980.5 F579S 2006 Service management : | HD 9980.5 F579S 2008 Service management : | HD9980.5 F579S 2014 Service management : operations, strategy, information technology / | HD9980.5 H347S 2013 Service management : an integrated approach to supply chain management and operations / |
Includes bibliographical references and indexes
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